Delivery Times:
Our t-shirts are made to order. Please, allow 5-7 days for production time before the item is shipped. If you do need it sooner, please contact us.
Shipping:
The shipping costs are calculated depending on your zip code. We offer USPS First Class and Priority Mail. For international orders, we use Priority Mail International or First Class Package Service™ International Large Envelope.
Shipping Tracking:
To keep costs for shipping down, we do not offer shipment tracking. If you would like to track your package, please contact us before ordering and we will add UPSP delivery confirmation to your order.
International Orders:
You might be required to pay customs taxes on your order, once your package enters your country. Because International shipping is usually very expensive, please visit our store on redbubble.com. Redbubble will print our design with a printer in your country so delivery is usually way cheaper.
Cancel Your Order:
As all of our t-shirts are made to order, we will not be able to accept any cancellations after the t-shirts have been printed. Cancellations of orders are accepted within 12 hours of placing the order.
Credit Card fees for original payment and refund fee are non-refundable as the processing companies don’t refund these fees. Please, contact us per phone if you need to cancel your order. 760.560.7780
Returns:
As all of our t-shirts are made to order, we will not be able to accept any returns. Please, look at the sizing chart to make sure you order the right size. Should there be an issue with the quality, please email us a picture of the problem area.
Payments:
Your information is secure while shopping on our website. Payments are handled through PayPal or Stripe secured payment gateway. You do not need a PayPal account to purchase our products.
PayPal and Stripe offers the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Privacy Policy:
What information do we collect?
We collect information from you when you register on our site, place an order or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To process transactions
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- If you signed up for our newsletter, to send periodic emails
- The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Do we use cookies?
Our website uses cookies in order for the website and shopping cart to function as well as website analytics. Cookies enable the website to remember what you added to the cart and to keep you logged in while you shop and makes the shopping experience faster and smoother.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Your Consent
By using our site, you consent to our online privacy policy.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
MotoTdesigns
info@mototdesign.com